Talk to us directly.
Use the public support channel for onboarding, payment, and access questions.
@EatSnapAI_support
Open Telegram
Need help with EatSnapAI?
The fastest route is Telegram support. Email remains available for account, privacy, and formal requests.
Open the product flow.
If you want to start using the product immediately, the Telegram bot is public and works as a conversational AI Coach.
@eatsnap_ai_bot
Open bot
Formal support and bug reports.
Use email for issues that need attachments, longer context, or privacy-sensitive requests.
support@mail.eatsnapai.ru
Write email
Delete account or ask about data.
Delete your account inside the app: Profile → Edit Profile → Delete Account. For privacy-specific requests, use the dedicated mailbox.
privacy@mail.eatsnapai.ru
Privacy email
Current payment channels.
Russian web checkout uses YooKassa on the Russian landing. Android app is live on RuStore; the iOS version is being prepared for the App Store.
Terms and privacy.
If your question is about consent, storage, or billing terms, start with the legal pages.